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Refund and Return Policy

You may return product if you find any manufacturing flaw in it. You have 2 calendar days after delivery to return us the product. If it does not reach our office within 2 days it will be considered as a warranty issue. The product should be returned with box and other included accessories. It has to be claimed by physically coming to the relative branch of HP Exclusive Shop. 

If you purchase any product by online order and find any manufacturing fault then you have to inform us within 24 hours. After 24 hours it will be considered as a warranty issue. 

After receiving any product from our delivery person if you want to return it later then you must have to  pay return charge 100/- inside Dhaka city (outside Dhaka city courier return charge also applicable) and should be returned with intact box and other included accessories. It this case it might take 7 to 15 working days to return & refund process.